Terms and Conditions

It is agreed that the buyer will pay all invoices within stated terms and agrees to all terms contained in invoices supplied by Farris Enterprises. These terms may be amended from time to time. Buyer authorizes Farris Enterprises to investigate
buyer’s credit standing, financial circumstances and responsibility and authorizes and instructs all persons having information concerning buyer’s credit standing financial circumstances and responsibility to release such information to Farris Enterprises, its agents, attorneys or employees. All of the information supplied by buyer is correct to the best of the knowledge of the undersigned, and the buyer understands that all goods or services purchased from Farris Enterprises are subject to all terms and conditions contained in this credit application and agreement and all other terms and conditions contained on any of invoices.

ORDERING – You can order by phone, fax or email. Be sure to provide us with your complete company name, address and phone number in case we need more information. Eliminate costly errors and delays by using the alphanumeric Farris Enterprises part number provided.  You may call Customer Service from 8:00 am to 5:00 pm, Monday - Friday, at (951) 272-3919 Pacific Standard Time. To order by email sales@farriswater.com. For your convenience our fax line is open 24 hours a day 7 days a week at (951) 735-1195.

PAYMENT TERMS – Payment of merchandise is due within the terms specified on the invoice. With established credit our standard terms of payment are Net 30 days. New accounts are welcome -- we simply request that you submit a completed credit application for our review.  New accounts will be placed on a C.O.D. CASH or Credit Card basis until a credit check is satisfactorily completed. Terms on an account can be placed modified if payment is not received within the specified terms of that account.

FINANCE CHARGE/LATE PENALTY – In the event of any default or late payment of fees or costs, a penalty/late charge will be imposed at a rate of 2% (24% annual percentage rate) on the unpaid balance together with reasonable collection costs and fees, including attorney fees. Effective January 1, 1997.

RETURNED CHECKS – There will be a $25.00 service charge invoiced to your account if we receive a non-sufficient funds (NSF) check from your company for whatever reason. If three returned checks are received, your account could be placed on a C.O.D. CASH ONLY status indefinitely.

PRICES – All prices are subject to change without notice. All orders will be invoiced at the price prevailing at time the merchandise is shipped. The prices shown in the Farris Enterprises price list are prevailing at the time of printing. You can confirm current prices and availability with our Customer Service or Sales Departments by phone, fax or email. You can also request written quotations to be sent to you by fax or mail, when ordering from a quote please reference the quote number. Just because your purchase order states a price does not mean that is the price we will invoice you for.

SHIPMENT METHOD – Unless otherwise specified we will determine for you the most expedient and efficient means of transportation for your order. Again, unless specified the freight terms will be prepaid on our account and appropriate charges (such as freight, insurance and handling fees) will be added to your invoice.

RETURN OF ITEMS – To obtain a return-authorization number (RMA/RGA #) before returning items please contact our office. When calling please have the following information: the reason for return, the date of purchase, your purchase order number (on the packing slip), and either our reference number (on the packing slip) or our invoice number. A restock fee of up to 25% may be applicable to your return.  All returns must be received within 10 days of the issuance of the RGA number. See return policy for more details.

LOSS/DAMAGES (CLAIMS) – Your order is filled, checked, rechecked, and packaged with great care. If damage has occurred, you must keep all original packing materials and box(es). All claims for loss or damages must be placed with the carriers immediately upon receipt.  We are not responsible for goods after they have been received and signed for in good condition.

REFUNDS – Credit will be issued upon receipt, completion and approval of return. Standard policy is to issue credit to the customer’s Farris Enterprises account. By purchasing product on your ATM or credit card does not guarantee automatic credit to the card. Approval from CFO must be obtained before crediting any ATM or credit card.
Copyright © 2018 Farris Enterprises Inc.